Itemtrader Users Guide & Frequently Asked Questions
Questions About Posting An Ad:
Questions About Ads on The Site:
General Questions:
Do I have to register to post an Ad?
No, you do not need to register to post an Ad on Itemtrader. Simply follow the instructions below to post your Ad.
How do I post an Ad?
Posting an Ad is completely free. And there is no charge if you sell
your item on Itemtrader. The site is totally free, no strings attached!
Posting is easy. Simply follow the instructions below:
- Click the "Post Ad" tab at the top of all Itemtrader pages.
- Chose a category for your Ad.
- Enter
a title, price (if applicable), and description. You have the option of
uploading up to four photos and entering your address (you can just put
a nearby intersection or your postal code if you want).
- Then enter your email address and click the "Post Your Ad" button.
- Finally,
check your email for a message from Itemtrader. Click the "Post
Confirmation" link in that email and your Ad will appear on the site.
How can I include images in my Ad?
When you are on the "Post Ad" or "Edit Ad" page, click the "Browse..."
button which appears under the Images heading. If you cannot see this
button then enable JavaScript in your web browser. Select a picture
file from your computer's hard disk and click "OK". The picture will
then be uploaded and attached to your Ad. You can add up to three more
pictures using the same process. Remember a picture is worth a thousand
words, so including one or more with your Ad will increase your chance
of getting several replies.
Can I use HTML tags or URLs in my ads?
Itemtrader does not allow HTML or linkable URLs in Ads on the site. When
you create your Ad's description, you select the font, text size, and
other ways of adding emphasis. When adding a URL to your listing, it
should be for purposes of providing additional information about the
specific item or service offered in the Ad. Additionally, you can
provide a link to a checkout tool on your personal web site to complete
a transaction.
How can I increase the chance of getting a good response to my Ad?
To increase the chance of getting a good response, follow these simple tips:
- Include one or more pictures in your Ad.
- Make the title and description as detailed as possible. For example, when selling a product include its brand,
model number, condition, and features.
- If you are flexible on price, state that you will accept "best offer".
- Make it easy for buyer to pick up the item; let them know where the item is located and when you will be available.
- List your Ad in the Top Ads section. Learn more.
'
- Tell your friends about Itemtrader. The more people who use Itemtrader, the more responses you'll get!
How can I post an Ad in multiple cities?
Itemtrader is designed for local trading. We intentionally do not enable
you to post your Ad in multiple cities simultaneously. Please post your
Ad in the city – or closest city – where you or your item is located.
Why am I getting an error about banned words when I try to post a new Ad?
First make sure the contents of your Ad do not violate our posting policy. If your Ad does not violate our posting policy,
then check the Ad and eliminate potentially offensive language. If you are still having trouble, contact us with the title
and description of your Ad and we will help you identify and remove the banned words.
Why am I being told that I posted too many Ads today?
There is a limit of 25 Ads per person per day. This restriction is in
place to prevent users from "spamming" the site. If you would like to
post more than 25 Ads per day, please contact us.
Why have I not received a confirmation email?
If you have not received your confirmation email, first check any
"Bulk" or "Junk" email folders in your mailbox to see if the
confirmation email from Itemtrader was sent there.
If you still can't find the email, click here to get the
confirmation email resent to you.
Why does the map on my Ad not show the correct address?
This may occur if you did not enter a postal code when you posted your
Ad or if the postal code you entered was incorrect. To fix this
problem, edit your Ad and be sure to list your postal code. To learn
how to edit your Ad, click here.
How long do Ads last on the site?
Ads are automatically removed from the site 90 days after being posted.
You can however remove your Ad from the site at any time or repost it after it
has expired using the steps described here.
How do I complete a transaction using Itemtrader?
Itemtrader should only be used to complete local transactions. If you are
buying or selling a product, the transaction should take place in
person at a location decided upon by both parties. This way you can
avoid shipping charges, exchange rates, and most importantly, minimize
the risk of fraud.
How can I report any scam emails I receive?
If you get any suspicious emails from Itemtrader users, please forward them to here -
Itemtrader spam center . immediately. Remember
that the best protection from scams is to buy and sell with people in your own city. And, as always,
if something sounds too good to be true, then it probably is.
How can I contact the poster of an Ad?
Replying to an Ad is completely free. To contact the poster of an Ad,
use the form on the right hand side of an Ad page. Enter your name,
email address and a message. Then type in the verification number and
click the "Send" button. The Ad poster will get the message sent to
them by email and will respond to you directly via email.
Are Ads screened before they go on the site?
We screen all ads before they are to view by public. Its itemtraders priority anything negitive..
What should I do if I see an Ad that I think is spam, offensive, miscategorized or illegal?
If you see an Ad which you think is illegal, prohibited or
otherwise a bad fit for the Itemtrader site, please report it by clicking one of
the "Reporting this Ad" links found near the bottom right of an Ad's page. Illegal Ads can
also be reported by contacting us using the "Report illegal/infringing Ad" link
also found in the same area of the page. Please be sure to include the Ad
number whenever you contact us.
How do the "Report this Ad" links work and how do they help the community?
Since their are thousands of classifieds on Itemtrader. We may occacsianally miss one or two. If we do we provide a back up to get rid of the spam.
What recourse do I have if my transaction has gone bad or if I have been defrauded?
If you feel that your transaction with another Itemtraderj user has gone
bad or you have been cheated by a fraudulent Ad on the site, please contact us about it. If appropriate, you should contact the police to pursue criminal charges. Remember
to trade locally and transact in-person to reduce the risk that your transaction will "go bad".
Does Itemtrader offer any type of mediation between buyers and sellers?
Itemtrader is a local platform to connect buyers and sellers. All
transactions and the details of the transactions are completed between
the two parties. At no time does Itemtrader get involved in these details
or the transaction itself. We do not offer any types of verification of
who a person is. If you have any questions or concerns about a
transaction please contact the other party and do your best to resolve
the situation between the two of you. If you feel you have been
defrauded, contact your local police department.
What is Itemtrader?
Itemtrader is a free,
person-to-person local community classified site. You can use the site
to post and find Ads for electronics, furniture, jobs, cars, pets,
services, housing and much more. Itemtrader is simple to use, local,
completely free, and lots of fun!
Is Itemtrader really free?
Yes, Itemtrader is completely free. This includes both posting an Ad and replying to an Ad. You will not be charged if
your item sells through a posting on Itemtrader.
What are the benefits to optional registration?
There are several benefits of being a registered user including:
- Ads from registered users are put on the site immediately .
- Registered users can participate in conversations within the ad
- Registered users can manage all their Ads from one place
- including editing and deleting.
- Registration is free and takes less than a minute. Register now.
Why isn't there a Itemtrader for the city I live in?
If you think there should be a Itemtrader site for the city you live in, then please add your name and comments to the
"I want a Itemtrader site for my home town" discussion.
In the mean time we encourage you to use Itemtrader in the city nearest to you.
What are "cookies" and why must they be enabled?
"Cookies"
are small bits of text stored on your computer that are sent to our web
site
to identify you from other visitors. We use cookies for a variety of
purposes such as
remembering what city you live in, storing your watched ads,
remembering your preferences and more. Please check your browser
settings and make sure cookies are enabled when visiting Itemtrader.
How do I report a bug I've encountered with the site?
If you encounter a bug when using Itemtrader, please contact us.
and tell us:
- The web page address that the bug occurred on.
- Anything you did that could have caused the bug.
- What web browser, operating system, and Internet service
provider you use.
How do I suggest a new feature?
We're constantly adding new features based upon the feedback
.
If you have a question that isn't answered in the above list, then please
contact us.
Thank you for using itemtrader.ca
